Holiday Care - UK Holiday & Travel Information Service for Older and Disabled People

Frequently Asked Questions

Our information line receives hundreds of calls every week from older and disabled travellers wanting advice on a vast range of subjects relating to travel and accommodation.

We have put together a collection of some of the most commonly asked questions and answers here. If your question is not listed please feel free to email us at info@holidaycare.orgor call our information line.

FAQs Click for Answers Click on the Question

General

As someone with a pre-existing medical condition where can I get reasonable and affordable insurance?”

Is it possible to hire a wheelchair when I get to the location abroad as I don’t want to have to take mine with me.

Will custom officials be concerned that I am carrying so much medication with me

I don’t want to be in a resort where I’m tucked away out of sight. I enjoy mingling with all kinds of people all over the world

I’m going to be driving in France. Does my blue badge still cover me in Europe?

I want to go away but I need basic care. Can you help?

I have some mental health needs and would like to go away, are there places that cater for people like me?

Flying

I need oxygen. Am I allowed to take it on a plane

I’m a wheelchair user and I am going to be flying shortly. What precautions should I take?”

Hotels

I have a special dietary need. Will the hotel be able to cater for me?

I’m worried as to the accessibility of, not so much the accommodation we are staying in, but the surrounding area as I do not want to have a go up a steep cliff to get to the hotel

How do I find hotels in London and how do I know that they are accessible

I would like to stay in regular hotel, but need some care. I was wondering if there is any form of support available.